My name is Jeremy...

and I help make products a delight by aligning User-Centred Design principles and business goals.

For over 8 years...

I have been designing and developing digital products and websites. I began as a web designer with PwC many years ago and have worked my way through the ranks to Lead UX Designer at The Walt Disney Company and onto UX Lead at Loud&Clear.

I have worked with companies within Healthcare, Communications & Technology, Manufacturing, Education, Automotive, Hospitality and more.

I’m a team player

So I enjoy working with all stakeholders throughout the product development cycle, including:

  • The Sales Team
  • Product Managers & Owners
  • Business Analysts
  • Designers
  • Developers & Engineers
  • QA

I have a
well-documented
process...

for UX design and development and a wide range of skills that I employ to help develop the best possible digital product and marketing solutions, including:

Research

  • Stakeholder Interviews
    which help define goals, objectives and motivations for a project from the perspectives of various project stakeholders
  • Deep Dives
    conducted via a number of methods including contextual product testing & competitive wall analysis and which help to understand an existing system or a project’s competitors
  • User testing
    which helps to prove or disprove assumptions made during the initial stages of product development and which help drive evidence-based design. Employed via standard methods such as 1-1 interviews and online/remote testing, but also via newer methods such as Guerrilla testing

Analysis

  • Segment Definition & Persona Development
    which help to define audiences which are relevant to a project and lead to evidence-based design. Developed via the use of segment mapping which in turn informs Personas
  • Content Development
    because well written, relevant content helps contribute to a positive user experience
  • Narrative Prototyping
    using Story Maps, to help define the product at a high level and create it’s story, and Journey Maps, to help in creating an abstract model of the product and define the User’s interaction with it. Product feature & requirement priorities are highlighted via Critical Path, or ‘Red Route’, analysis

Design

  • Sketching
    is by far the most powerful way to both get existing ideas out of your head or to help develop ideas
  • Wire Framing
    with a pen & paper, initially, to begin laying the foundations for products based on evidence-based design, then transferred into digital format for distribution, consensus and UI Prototyping
  • UI Prototyping
    using a range of fidelities, including conceptual, Low, Medium and High, to define & develop the user interface of the product, maintaining stakeholder consensus and informing development requirements

I use a range of tools

To help get from idea to solution:

  • My Inkwell.io kit
  • SneekPeekit sheets
  • Sketch (+ a range of helpful plugins)
  • InVision & Zeplin
  • HTML, CSS & jQuery

When I have time...

I’m currently playing with:

  • Axure
  • Adobe XD
  • Affinity Designer
  • Paper app by Fiftythree
  • JustinMind

A few thoughts from others

I had the pleasure of working with Jeremy, as my role as Head of UX at Alliance Software. Jeremy is great to work with, has the perfect mentality for a UX designer. He is always looking for deeper human insight to build research driven solutions. This approach I feel is greatly needed in the industry, and I look forward to watching his career progress in the coming years.

Leigh Grey-Smith, Greytone Consulting

We brought Jeremy on as a Senior UX Designer to help shape our UX practice at Prismatik. Jeremy did a fantastic job and quickly laid down a pragmatic and effective set of practices that we were able to incorporate into our product delivery processes. Jeremy has a sharp mind and was personable, hard-working, reliable and mature. I can't recommend him highly enough.

Rob Morris, Managing Director, Prismatik Sydney

Committed to his work, Jeremy has an outstanding passion in the UX and Design field showing great initiative in what he does. Would absolutely love to work with him again

Robinson Lam, Freelance Digital Designer

My CV

This site is the best place to find the most up to date information about my work.

Please feel to get in contact for further information.

Get in contact

Hire me

Yes, I'm currently available

Need to discuss positions, rates and or anything else? Drop me a line, I'm always available for a chat.