My name is Jeremy...

and I help make products a delight by aligning User-Centred Design principles and business goals.

Find out more
About Me
Find out about my
Process
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Contact Me

For over 8 years...

I have been designing and developing digital products and websites. I began as a web designer with PwC many years ago and have worked my way through the ranks to Lead UX Designer at The Walt Disney Company and onto UX Lead at Loud&Clear.

I have worked with companies within Healthcare, Communications & Technology, Manufacturing, Education, Automotive, Hospitality and more.

I’m a team player

So I enjoy working with all stakeholders throughout the product development cycle, including:

The Sales Team
Product Managers & Owners
Business Analysts
Designers
Developers & Engineers
QA

for UX design and development and a wide range of skills that I employ to help develop the best possible digital product and marketing solutions, including:

Research

Stakeholder Interviews
which help define goals, objectives and motivations for a project from the perspectives of various project stakeholders
Deep Dives
conducted via a number of methods including contextual product testing & competitive wall analysis and which help to understand an existing system or a project’s competitors
User testing
which helps to prove or disprove assumptions made during the initial stages of product development and which help drive evidence-based design. Employed via standard methods such as 1-1 interviews and online/remote testing, but also via newer methods such as Guerrilla testing

Analysis

Segment Definition & Persona Development
which help to define audiences which are relevant to a project and lead to evidence-based design. Developed via the use of segment mapping which in turn informs Personas
Content Development
because well written, relevant content helps contribute to a positive user experience
Narrative Prototyping
using Story Maps, to help define the product at a high level and create it’s story, and Journey Maps, to help in creating an abstract model of the product and define the User’s interaction with it. Product feature & requirement priorities are highlighted via Critical Path, or ‘Red Route’, analysis

Design

Sketching
is by far the most powerful way to both get existing ideas out of your head or to help develop ideas
Wire Framing
with a pen & paper, initially, to begin laying the foundations for products based on evidence-based design, then transferred into digital format for distribution, consensus and UI Prototyping
UI Prototyping
using a range of fidelities, including conceptual, Low, Medium and High, to define & develop the user interface of the product, maintaining stakeholder consensus and informing development requirements

To help get from idea to solution:

My Inkwell.io kit
SneekPeekit sheets
Sketch (+ a range of helpful plugins)
InVision & Zeplin
HTML, CSS & jQuery

When I have time...

I’m currently playing with:

Axure
Adobe XD
Affinity Designer
Paper app by Fiftythree
JustinMind

I had the pleasure of working with Jeremy, as my role as Head of UX at Alliance Software. Jeremy is great to work with, has the perfect mentality for a UX designer. He is always looking for deeper human insight to build research driven solutions. This approach I feel is greatly needed in the industry, and I look forward to watching his career progress in the coming years.
Leigh Grey-Smith, Greytone Consulting

We brought Jeremy on as a Senior UX Designer to help shape our UX practice at Prismatik. Jeremy did a fantastic job and quickly laid down a pragmatic and effective set of practices that we were able to incorporate into our product delivery processes. Jeremy has a sharp mind and was personable, hard-working, reliable and mature. I can't recommend him highly enough.
Rob Morris, Managing Director, Prismatik Sydney

Committed to his work, Jeremy has an outstanding passion in the UX and Design field showing great initiative in what he does. Would absolutely love to work with him again
Robinson Lam, Freelance Digital Designer

Below is a collection of some typical artifacts from my design and development process.

Due to NDAs, illectual property and the like I'm restricted from showing much of my work, however the below samples should illustrate fairly well the type of work I produce.

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